Right of withdrawal

This is an English translation provided for convenience. The legally binding version is the German Widerrufsbelehrung.

This information applies to consumers who order our printed atlases and maps through this website. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. If you ordered multiple goods in one order and they are delivered separately, the period expires after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right of withdrawal, you must inform us

absoluteZero multimedia GmbH Ginkgoring 26, 63533 Mainhausen, Germany Phone: +49 (0)6182 84929660 Email: info@absolutezero.de

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

— End of the instructions on withdrawal —

Return costs: indicative figures

The following is non-binding service information and not part of the instructions on withdrawal above.

We do not provide return labels; please send the goods back at your own expense to the address given above. As a guide, returning costs the same as the outbound postage (atlases by letter, desk pad and wall map by DHL Paket):

The actual amount depends on the carrier and service you choose. We recommend a tracked service so that you can prove the return. Shipping details can be found under Delivery & shipping.

Model withdrawal form

If you want to withdraw from the contract, please complete and return this form. Using the form is not obligatory.

To absoluteZero multimedia GmbH, Ginkgoring 26, 63533 Mainhausen, Germany, email: info@absolutezero.de

• I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
• Ordered on (*)/received on (*)
• Name of consumer(s)
• Address of consumer(s)
• Signature of consumer(s) (only if this form is notified on paper)
• Date

(*) Delete as appropriate.

Last updated: July 2026